Billing

You pick a plan right after your first sign-in code, before you set up your Hive.

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   1. Choose Monthly or Yearly, then the plan, and press its button, for example Choose Reach.

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   2. On Stripe's checkout page, add your card, tick the box that accepts the Terms, and confirm. Nothing is charged today.

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   3. Back in Buzzmark, set up your Hive profile and start writing.

Billing shows the plan as Trial with the day the free week ends. Cancel before that day and you pay nothing. The free week has the full limits of your plan, and changing plan during it keeps the free week running.

Prices are on buzzmark.ai/pricing: in euros inside the euro area and in US dollars elsewhere, before VAT. Stripe may offer to charge in your own currency at checkout. Yearly billing has 2 months free.

Stripe adds VAT where it applies. A business can enter its VAT number at checkout, and change it later under Billing details.

Only the organization's owner sees Billing and can change the plan. Teammates can still see the limits on Usage.

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   1. Open Settings at the foot of the menu, then Billing. Or press your photo at the top right and choose Plans and billing.

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   2. Press Manage billing. Stripe's billing portal opens.

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   3. Change your card, billing details or plan, open receipts, or cancel there.

When you come back, Billing reads your plan from Stripe again, so a change shows at once. The page has shortcuts into the same portal: Update beside your card, Edit on Stripe for the company name, address and VAT number printed on every receipt, and All receipts. Your latest receipts are listed on the page. Buzzmark never sees your full card number.

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   1. On Billing, press Change plan.

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   2. Pick Monthly or Yearly and the plan, and press its button, for example Switch to Scale.

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   3. Stripe shows what you pay now, prorated for the rest of the period, before anything is charged. Confirm there.

The new plan's limits apply as soon as the change goes through. See Plans and usage for what each plan includes.

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   1. On Billing, press Manage billing.

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   2. Cancel the plan in Stripe's portal.

A cancel takes effect when the period you paid for ends. Until then Billing shows Ending with the date, and everything keeps working. To stay, renew the plan from Manage billing before that date.

Once the plan has ended, Buzzmark asks you to pick a plan the next time you open the app. Your Hive profiles, drafts and Library are still there. To close the account for good, see Your account and data.

Billing shows Payment due and asks you to update your card: press Update beside it. Stripe tries the card again over the following days and your plan stays on meanwhile. If the last try fails, the plan ends.