Invite your team
On the Reach and Scale plans the owner invites teammates from Settings, Organization, as an Editor or a Contributor.
Reach has 5 seats and Scale has no cap, while Growth has 1 seat, the owner's.
An invite works only for the address it was sent to, and a pending invite holds a seat until it's accepted or revoked.
Roles
| What they can do | Owner | Editor | Contributor |
|---|---|---|---|
| Write and edit drafts, comment on a Buzz | Yes | Yes | Yes |
| Schedule, Drop a Buzz, Next slot | Yes | Yes | Sends for approval |
| Approve or send back a Buzz | Yes | Yes | No |
| Hive profiles, social sets and accounts | Yes | Yes | No |
| Invite, remove and change roles | Yes | No | No |
| Billing, the plan, the data export, deleting the account | Yes | No | No |
There's one owner: the person who signed up. A contributor's Buzz waits for an owner or editor before it goes out, as Approval and Activity explains.
Invite a teammate
1. Open Settings, then Organization. Only the owner sees the invite form.
2. Under Invite a teammate, enter their email address.
3. Pick their role in the menu beside it: Editor or Contributor.
4. Press Send invite.
They get an email with a link. On the page it opens they press Send me a code, and we send a 6-digit sign-in code to the invited address, so the invite works only for that person. They add their name, enter the code and join with the role you picked. There's no password.
Until they join, the invite is under Pending invites, with when it was sent and when it expires. Resend sends a new link, and the old one stops working. To withdraw an invite, press the × next to it, then Revoke.
A person can belong to one organization, so an address that already has a Buzzmark account can't join yours.
Seats
The meter at the top of Settings, Organization shows how many of your plan's seats are used. The owner takes one, each member one, and each pending invite one. When every seat is taken, sending another invite opens the plans. Every plan's limits are on Plans and usage.
If you move to a plan with fewer seats than members, the members who joined last are locked. They stay in the organization, listed under Locked, but can't open Buzzmark until you free a seat or change plan. Nothing of theirs is deleted.
Change a role or remove someone
Under Members, the owner changes someone's role from the menu next to their name. To remove someone, press the bin next to them, then Remove.
From that moment they can't open Buzzmark on any device or AI app. Their drafts, posts and comments stay with the organization and show as Former member.
Leave an organization
1. Open Settings, then Account.
2. Under Leave organization, press Leave, then Leave for good.
Your drafts and posts stay with the organization, and you can sign up again later with the same address. The owner can't leave: the owner's way out is deleting the account, on Your account and data.
Questions
Can I invite someone on Growth?
No. Growth has 1 seat, the owner's. See plans in Settings, Organization shows the plans with more seats, and you can change plan from Billing.
Does removing someone disconnect their AI apps?
Yes. Their access ends everywhere at once, AI apps included.
Where to next
- Approval and ActivityOn the Reach and Scale plans, a contributor's Buzz waits for an owner or editor to approve it before it goes out.
- Plans and usageBuzzmark has 3 plans, Growth, Reach and Scale, which differ in how many brands, accounts and seats you get and how much Buzz, the writer inside Buzzmark, writes for you each month.
- Your account and dataA Buzzmark account has no password: you sign in with a 6-digit code sent to your email and stay signed in for 30 days in that browser.