Your account and data
A Buzzmark account has no password: you sign in with a 6-digit code sent to your email and stay signed in for 30 days in that browser.
Settings holds your profile, clock, appearance and sign-in email, plus the data export and Delete account.
A deleted account closes at once and is erased after 30 days. Signing in with a code before then brings it back.
Sign in and out
1. On buzzmark.ai, press Log in.
2. Enter your email address and press Continue.
3. Enter the 6-digit code we email you. It works for 10 minutes.
If the code doesn't arrive, press Resend code. A code stops working after 5 wrong tries, and a new one starts over. While you're signed in, buzzmark.ai shows Open app in place of the sign-in buttons.
To sign out, press your photo at the top right, then Sign out. That signs out this browser only. Signing out every other device at once is coming soon.
Change your sign-in email
1. Open Settings, then Contact.
2. Under Sign-in email, press Change.
3. Enter the new address and press Send code.
4. Enter the 6-digit code sent to the new address and press Confirm.
From then on you sign in with the new address, and the old one gets an email saying it changed. Notifications can go to a different inbox: see Notifications.
Profile and clock
| In Settings, Profile | What it does |
|---|---|
| Photo | PNG, JPG or WebP, up to 4 MB. Square works best. |
| Full name | Shown in the top bar and on anything you share. |
| Company | Your workspace name, on a business account. Receipts use the billing details in Stripe. |
| Time zone | The clock your summary emails run on. Each social set schedules on its own time zone. |
| Week starts on | Monday or Sunday, the first column of the calendar. |
| Time format | 24-hour (14:30) or 12-hour (2:30 PM), wherever Buzzmark shows a time. |
Press Save changes in the bar at the bottom of the page. A photo uploads as soon as you pick it.
Appearance
Settings, Appearance sets how Buzzmark looks on this device, so your phone and your laptop can differ. It applies as you pick, with nothing to save.
Mode is Light, Dark or Match system, which follows your computer. Theme is the background behind every page: Honeycomb, Amber, Clover or Smoke, each with a light and a dark version. The sun and moon button in the top bar switches between light and dark from any page.
Export your data
The organization's owner can take a copy of everything in it.
1. Open Settings, then Account.
2. Under Export your data, press Request export.
Buzzmark emails one JSON file to your sign-in email, with every Buzz, social set, Hive profile, picture and research result, plus your post history. You can ask for one every 10 minutes.
Delete your account
Delete account closes your account and your organization. Only the owner can delete it, and only once nobody else is a member: remove teammates under Settings, Organization first. A teammate has Leave organization instead, which keeps their drafts and posts with the organization.
1. Open Settings, then Account.
2. Press Delete account.
3. Read what happens, type
DELETEin the box, and press Delete account.
At once, your plan is set to end with the current billing period and isn't renewed, scheduled Buzz goes back to your drafts, your accounts are disconnected and connected AI apps are signed out. Posts already live stay on the platforms. After 30 days your drafts, Hive profiles, pictures, research and settings are deleted.
To undo it, sign in with a code before the 30 days end. Your drafts, Hive profiles and Library come back. Connect your accounts again, and renew the plan from Billing if you need it.
Warning: After 30 days the deletion can't be undone. Press Request export first if you want a copy.
Where to next
- NotificationsBuzzmark tells you what happened to your posts in two places: the bell in the top bar and email.
- BillingEvery Buzzmark plan starts with a 7-day free trial: you add a card at Stripe's checkout and nothing is charged until the 7 days end.
- Invite your teamOn the Reach and Scale plans the owner invites teammates from Settings, Organization, as an Editor or a Contributor.
- Get helpHelp in Buzzmark is the question mark in the top bar: short answers for every page, one search across all of them, and Contact us to write to support.