Notifications
Buzzmark tells you what happened to your posts in two places: the bell in the top bar and email.
The bell shows a post once its first numbers arrive and, each morning, a summary of the day before. You choose which emails you get in Settings, Notifications, per social set and for your whole account.
The bell
The bell sits in the top bar, beside Help. A number on it counts what's new. It shows:
- A post you published, once its first numbers arrive. Its numbers keep updating for 7 days without marking it new again.
- A summary of the day before, at 07:00 on your clock, on days when something went out.
- Your weekly plan, when Buzz drafted next week by itself, couldn't, or paused.
- What Buzz learned: posts it read for a Hive profile, or a rule it noticed in how you edit, waiting for you to keep or drop.
- Your team, on Reach and Scale: a Buzz sent for approval, approved or sent back, and comments that mention you or are on your Buzz.
One post has one row, never a row per like. Opening the bell marks everything read, and new rows keep their dot until you close it. Press a post's row to open it in the side panel, then step through the others with the arrows. A summary opens Analytics.
Choose your emails
1. Open Settings, then Notifications.
2. Under Per social set, switch each set's publishing emails on or off.
3. Below it, switch the emails for your whole account, or use Turn all on and Turn all off.
4. Press Save changes.
Publishing emails, about each Buzz you send, are set per social set, so one brand can stay quiet while another keeps you posted. A Buzz goes live and A Buzz fails to publish start on, An auto-repost goes up starts off.
| Per social set | What you get |
|---|---|
| A Buzz goes live | One email per Buzz, with a link to each account it went out on. |
| A Buzz fails to publish | Sent right away, with the account that refused it and why. |
| An auto-repost goes up | When Buzzmark reposts one of your X posts. The repost comes down after 12 hours. |
A Buzz that went out on some accounts and failed on others sends one email when either of the first two is on.
| For your account | What you get |
|---|---|
| Before a scheduled Buzz | An hour ahead, while there's still time to edit it. |
| Your week is drafted | When Buzz drafted next week by itself, or couldn't. Only while Draft every week is on. |
| Approvals | Reach and Scale: a Buzz waits for your approval, yours is approved or sent back, and a nudge before a waiting slot passes. |
| Comments on a Buzz | Reach and Scale: a teammate mentions you or comments on a Buzz you wrote, at most one email per Buzz every 30 minutes. |
| Daily digest | At 08:00: yesterday's posts, impressions and top post. |
| Weekly report | Mondays at 08:00: last week's posts, impressions, likes and top post. |
| Monthly review | On the 1st at 08:00: last month's posts, reach and top post, by social set. |
| Receipts and billing | Always on while you have an account. |
Summaries run on the time zone in Settings, Profile, and a period with no posts sends none. Rows marked Soon can't be switched on yet. Your switches are yours: each teammate picks their own.
Send notifications to another inbox
Notifications go to your sign-in email unless you pick another address, like a shared team inbox. That address gets a 6-digit code first, so mail only goes to an inbox you can open.
1. Open Settings, then Contact.
2. Under Notification email, press Use another address.
3. Enter the address and press Send code.
4. Enter the code from that inbox and press Confirm.
To go back to your sign-in email, press the bin icon beside the address, then Remove. Sign-in codes and your data export always go to your sign-in email. To change that one, see Your account and data.
Questions
Why didn't I get a reminder before my Buzz went out?
Check that Before a scheduled Buzz is on in Settings, Notifications. The reminder comes about an hour ahead, so a Buzz scheduled less than an hour before its time may get none.
Why isn't my post in the bell?
A post shows once it has its first numbers, such as an impression or a like, and only when it went out in the last 48 hours. A post with no numbers yet doesn't appear.
Where to next
- Your account and dataA Buzzmark account has no password: you sign in with a 6-digit code sent to your email and stay signed in for 30 days in that browser.
- Schedule and postDrop a Buzz posts a Buzz now, and Schedule posts it at a day and time you pick, on the social set's own clock.
- Approval and ActivityOn the Reach and Scale plans, a contributor's Buzz waits for an owner or editor to approve it before it goes out.
- AnalyticsAnalytics shows how your posts are doing: followers, impressions, clicks and engagement over the last 7, 30 or 90 days, for your connected accounts together or one at a time.