Run a campaign and report on it
On the Agency plan, a campaign groups the posts of one launch or promotion for one brand, with a first and a last day.
You add posts to it as you write them or afterwards, Analytics and the calendar can show the campaign on its own, and its report goes to your client as a link or a PDF.
A campaign runs for up to 6 months and belongs to one brand.
Make a campaign
A campaign belongs to one brand, and a brand is a social set. Pick the brand in the top bar first. An owner or editor makes, edits and deletes a campaign; a contributor can add their own posts to one.
1. Open Analytics and the Campaigns tab.
2. Press New campaign.
3. Give it a Name, and a Description if you want one. Your client reads the description at the top of the campaign's report.
4. Pick its First day and Last day in the calendar, and a Colour.
5. Press Create campaign.
A campaign's days are on the brand's own clock. It can start in the future, and you can change its name, days and colour later with Edit on the campaign's page.
Add posts to a campaign
A post joins a campaign of its own brand. There are four places to add one:
- While you write: open the … menu in the composer and choose Campaign. The draft has to be saved first, which happens by itself a moment after you type.
- On a post you already have: open it from the calendar and use Campaign in the post panel. This works for scheduled and published posts.
- For a whole week: in Weekly plan, choose a Campaign before you draft the week. Every post you approve from that week joins it.
- Many at once: open the campaign and press Add posts. You get everything the brand published or scheduled inside the campaign's days. Tick the ones that belong and press Add posts.
To take a post out, choose No campaign in the same place. A post is in one campaign at a time.
A post you published straight on the platform can join too: open it from the calendar and use Campaign, or tick it under Add posts.
See how it went
Open Analytics, Campaigns, and press the campaign. Its page is the campaign's report: posts published, times seen and interactions, one row per platform, the posts that reached the most people, and when your audience answered. While the campaign still runs, the page says so and shows the numbers so far.
On the Overview tab, the chip that says All posts narrows the whole page to one campaign: the chart, the tiles, best times and the posts table then cover the campaign's own days and only its posts. On the calendar, Campaign under the filters shows one campaign's posts, and a post in a campaign carries the campaign's colour.
A campaign's report has no followers figure and no comparison with the days before. Followers belong to the account, and a campaign has nothing before it to compare with.
Send your client the report
1. On the campaign's page, press Share report.
2. Enter who it's for and a note if you want one. Press Preview to see what your client will see.
3. Press Make the link, then Copy link, and send it to your client. Or press Download PDF on the campaign's page and send the file.
The link works like any report link: no account needed, open for 30 days, and you switch it off in the brand's Client section. See Send your client a report. If the brand has a client portal, your client also finds the campaign under Reports there once it has started.
Delete a campaign
On the campaign's page, press Delete campaign, then Delete it. The posts stay where they are, on the calendar and in Analytics. Report links for the campaign stop working.
Questions
Which plan has campaigns?
Agency. On other plans the Campaigns tab in Analytics says so, and a press shows the plans. See Plans and usage.
Can a post be in two campaigns?
No. A post is in one campaign at a time. Choosing another campaign moves it.
What happens to a draft I move to another brand?
It leaves its campaign, because a campaign belongs to one brand. Buzzmark tells you when that happens.
Can my teammates see every campaign?
A teammate sees the campaigns of the brands they can open. Someone limited to chosen brands doesn't see the others. See Invite your team.
Can I add a post to a campaign from an AI app?
Yes. The AI app can list your campaigns and put a draft into one when it saves or schedules it. See the tools.
Where to next
- Analytics
Analytics shows how your posts are doing: followers, impressions, clicks and engagement over the last 7, 30 or 90 days, for your connected accounts together or one at a time.
- Client review links
On the Scale and Agency plans, an owner or editor makes a review link for up to 30 posts of one brand and sends it to the client.
- Client portal
On the Agency plan, each brand can have a client portal: one address where your client sees the posts you switch on, approves them or asks for changes, and reads how their posts did.
- Weekly plan
Weekly plan drafts a week of posts in one go: you pick the accounts, the days and how many posts a day, and Buzz writes each post in your brand's voice at your posting times.